IT Support and Services for SMEs

Active Workplace Solutions offers flexible, secure and competitive IT solutions designed for SMEs with less than 250 employees.

We understand first-hand the frustration felt when your IT isn't working as it should be and can respond quickly to a range of technical requests.

Our goal is to minimise your downtime. With a range of services from telephone support to engineer call-outs, you can have peace of mind knowing that your IT is in safe hands.

Device support

We provide updates, upgrades and installations for end user client devices including:

· Desktops

· Laptops

· Tablets

· Smartphones

Across all commonly used business ecosystems (MS Windows, RT, Apple macOS, iOS and Android)


Collaboration systems and cloud migration:

· Email

· Skype

· Cloud Services

Telephony Systems:

· Handsets

· Soft clients

· PBX

· Voice over IP

· Video conferencing systems (Telepresence, IP Video, conference room specifications, webcams)

Network & Server Support:

· Central server infrastructure, including load balancing or traffic management devices

· Active components of local area networks (Switches, hubs, access points, firewalls, routers)

· Wide area network services (broadband & leased line)

Website:

· Web hosting

· eCommerce

· SEO

· Analytics

Major projects and Consultancy:

· Consultancy for IT strategy

· Business process improvement

· IT process improvement

Priced Competitively…

We work with you to create a package that suits your requirements…

From £25.99 per user per month

Basic support for Desktop & Laptop Computers, servers, local and remote network connectivity, applications, telephone systems, video systems, tablets and smartphones.

· Flexible site visits and regular service reviews

· Unlimited remote support

· Backup monitoring

· Guaranteed 99%availability with penalties

· Move/Add/Change requests

· Employee home equipment remote support

· Routine updates and upgrades

· New equipment set up, configuration and testing.

Other levels of support and prioritisation are available at an extra cost.

Where to Find Us

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