Royal Academy of Music-03


12 Months

Type of project:

Facilities Management

Client profile

Here at Active, we provide innovative workplace solutions to a wide range of clients – regardless of their size,industry or particular requirements. Whether it's designing and building offices, relocating firms to new homes or providing storage for excess furniture, our service encompasses all aspects of the workplace.

All this is perfectly demonstrated by the facilities management service we provide to the Royal Academy of Music (RAM). Over the years, Active have worked with RAM on spaceplanning, relocations, various refurbishments and dilapidations. Our FM support has included placing people for short-term projects, helpdesk and reactivecall-outs.

The Royal Academy of Music is one of the world's oldest and most well-respected conservatories. The estate comprises of 4 buildings, with the main building being an imposing listed property built in 1911, with more than 125 rooms. Di Thorpe (Head of Estates at RAM) first encountered Active at her previous role with the Hearst Group.

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Client challenge

Our Facilities Management Work For The Royal Academy of Music.

Founded in 1822, the Royal Academy of Music is one of the world's oldest and well-respected conservatoires, with its alumni including Sir Elton John, Dame Evelyn Glennie, Katherine Jenkins OBE, and SirSimon Rattle. Located in the heart of Piccadilly in Central London, the Academy serves over 1,000 students and is laid out on an estate containing multiple buildings.

Since early 2019 Active has been on site helping rationalise the estate to make better use of the space, and to create new and refurbished teaching and practice spaces which are always in high demand. The estate comprises four buildings with the main building being an imposing listed property built in 1911 with 5 floors and more than 125 teaching and practice rooms.

In 2020, we closed one satellite building, relocated resources to the main building and carried out the dilapidations ready for handover to the Landlord. RAM's Head of Estates, says 'We are a relatively small Estates department and we run lean and mean. It is important for our Senior Management Team that we listen, understand, and deliver. Active also listens, understands and delivers.'

Most recently, from January 2022, Active are providing interim FM cover by putting a Facilities Manager and other resources in place whilst a recruitment drive takes place.

Much of the funding of RAM's building projects coming from generous donors, with that comes and high level of financial governance. As with all our projects, we operate a transparent cost model which ensures every pound is accounted for and best value delivered. We are looking forward to continuing our relationship with RAM, helping them to create fantastic environments to get the best from their students and staff.

Active solution

Why Is Facilities Management Important For This Client?

Every organisation will rely on a variety of functions and services to provide support to its core business operations – facility management ensures that the right support is available at the right quality and the right cost. At its core, a facilities management company will oversee everything that keeps an organisation running.

Facilities management is important because it ensures a safe and comfortable work environment for employees and students.

Any good working environment should be shaped around the people who work there – making them feel well, energised, productive and enthusiastic about their work. It should make students want to come to learn, perform and grow once they're there – ideal for students at one of the world's most prestigious music academies.

Active has worked with the RAM for the past 12 months, during this time it's portfolio of services is as diverse as it is broad. At Active, we wok in partnership and our tram is very much seen as part of the Academy's support infrastructure. No task is too big nor too small. We are reactive and proactive!

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Benefits and results

Everything from refurbishment of Master Classrooms, to space planning and utilisation, to feasibility studies to turn 3 academy concert halls into future-proofed tech laden spaces where recording and streaming of performances can take place. To crafting sash secondary glazing in keeping with its Grade II listing to minimise the noise bleed from the Marylebone Road, and most recently a 100K refurbishment of a 2-bed Flat on their York Gate footprint.

Di Thorpe, Head of Estates appreciates that she has one point of contact, no matter what the ask. Di has limited access and looks to active to provide an all-round support package. Active forges long lasting working relationships through mutual understanding and trust.

Choose An Active Workplace Solution For Your Business.

If you're interested in an Active Workplace Solution for your business, why not consider getting in touch with us today for a no-obligation chat? For the last 20 years, our team have been providing workplace solutions to a myriad of clients, creating and maintaining work environments that evoke functionality, energy and dynamism.

No matter the industry you work in, the different types of work that you undergo on a daily basis or the requirements of your workforce, our portfolio stands as a testament to the works we can create. Not only can we manage and maintain your space, we can redesign it to fit your ambitions, as well as help with relocation, furniture procurement or any storage solutions you need too.

To learn more about our facilities management service, call us on 0845130 9066 or send an e-mail to and we'll get in touch as soon as possible.

Client quote

"We have an ambition for the Royal Academy of Music to be the best conservatoire in the world. With that in mind I want to do my projects once, do them right first time, and do them properly. Active does fantastic work in supporting me to do this"

Di Thorpe

Head of Estates, Royal Academy of Music

For More Information Or To Make An Enquiry, Please Don't Hesitate To Get In Touch

The Active team work hard to design visually brilliant and practical office workspaces; making the best use out of the available space. If you are interested in any of the professional office interiors services that are available from the Active team, please do not hesitate to get in touch with us.

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Where to find us

Active Workplace Solutions, a trading name of Active Facilities Management Ltd

Unit 4 Headley Park 10 Headley Road East Woodley, Reading Berkshire RG5 4SW

+44 (0)845 130 9066

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