Inspiring your workforce
Whilst there is an abundance of research into the effect of smell on productivity and
other cognitive functions within the workplace, ScentAir believe a crucial focus is on
the entrance to a workplace as a way to immediately engage with all who enter the
scented space. This is an important first touch point for any business to engage its
employees. The welcome scent sets the mood of any business and is key in inspiring your
employees on arrival, setting the mood of one's team for the rest of the day.
Did you know 75% of the emotions we generate daily are affected by smell? So, if when you
walk into work you are greeted by a bad smell it is likely to have a negative effect on
your mood, as opposed to a pleasant smell that welcomes you and sets the tone for the
rest of your day.
Christopher Pratt of ScentAir believes by introducing certain fragrances you can provide
an ambient welcome experience for your employees leading to better work satisfaction,
productivity and ultimately your bottom line.
Enhancing customer experience
Creating a great place to work is not just about inspiring your workforce but creating an
excellent customer experience for both current and prospective clients visiting your
offices. With potential clients forming a lasting first impression within a matter of
seconds of entering your workplace, it is important that you get it right! When forming
this first impression it won't just be the look of your reception area your clients are
paying attention to, but the whole welcome experience. Much like an outsourced
concierge/ reception service have a key role in representing your company as people
enter the property, more and more corporates are using scent to enhance the customer
experience to redefine their brand to their employees and customers alike.
According to ScentAir “Our senses play a vital and complex role in forming our thoughts,
impressions and behaviors." By targeting the senses, companies can build a strong
emotional connection with clients leading to a potential increase in sales and footfall
of a brand or business.
Building your brand
With the likes of Oasis, Molton Brown, White Company and other high street retailers all
using scent as a marketing tool it is no wonder workplaces are starting to follow this
trend because quite simply - IT WORKS! Whilst walking through a shopping centre it is
not the retailers sign that you come across first but more likely the signature
fragrance scent of that particular retailer that you will notice. After smelling this
once or twice you will forever more associate this particular smell with a brand and the
experience you received when visiting the store.
Christopher Pratt suggests that in his experience workplaces are also using scent as part
of their branding, like they would a logo or colour scheme. Although not necessarily
creating their own bespoke fragrances some larger corporates are opting for exclusivity
over certain scents.
With a huge variety of fragrances available from French Vanilla to Rich Leather, there is
plenty to choose from when designing your office. Christopher Pratt suggests popular
choices for the workplace include Tea based fragrances as these fragrances provide a
calming and welcoming experience for both employees and prospective clients entering the
workplace. Other great fragrances for reception areas in the workplace include Black
Amber Tea and Soft Vanilla Amber due to their welcoming and tranquil qualities.
Considering all the senses
At Active we believe that it is important to consider and appeal to all of the senses
when designing your workplace. We help clients create bespoke office environments and
reception areas that not only work for your employees but also create the perfect first
impression with your clients.
For help and guidance on creating great working environments give the Active team a call!
Our workplace specialists can offer advice on a range of factors that can help you
create that 5-star experience in YOUR office.
You can get in contact by calling us on: 0845 130 9066 or filling out our contact form.