A few short months into his new role as Business Development Manager here at Active we sat down with James Phillips to get to know him a little better and talk about his experience of the industry so far…
What is your background?
My first job was in property management as part of an estate agency. This involved me dealing with both tenants and landlords and gave me experience of dealing with customers firsthand. I was involved in the maintenance side, so I have an understanding of various struggles within the industry shall we say... Before my job in property management, I had enrolled in a degree at York University but quickly realised university wasn't the right route for me and decided on a different path.
How did you get into the facilities management industry?
I was actually recommended by a friend to look at roles closer to London, as I had recently relocated there after previously being based in Norwich. I found Active and thought it would be the perfect step in my career, with my previous experience and skillset and having knowledge of similar sectors. I'm based in London so work remotely but I try to come into the office at least once a week as its always beneficial to spend time catching up with the team, filling them in on any new developments face-to-face.